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Home - FAQ
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It is recommended that you first upgrade your installation of the Adobe 'Acrobat Reader' to version 4.05 or higher. The latest version may be freely downloaded from Adobe by following the 'Get Acrobat Reader' hyperlink on our Downloads page. A 'workaround' solution which does not involve upgrading is to print the file as an image. This can be achieved by selecting the tick-box 'Print as image' in the 'Print' dialog box of 'Acrobat Reader'. A useful resource for troubleshooting 'Acrobat Reader' printing problems is 'PDFzone' - a hyperlink can be found on our 'Links & Resources' page under Generalised Links.
Some PDF files may take some time to download if the file size is large. Adobe 'Acrobat' will normally display a blank page until download has completed - showing no indication of progress. Downloading directly onto the hard drive as explained above will display a progress bar until transfer is complete. Incomplete display of text or images may occur intermittently when using 'Internet Explorer' and the 'Acrobat' plug-in. This may be solved by downloading direct to the hard drive or by selecting 'Preferences - General' from the 'File' menu in Adobe 'Acrobat' and de-selecting 'Web Browser Integration'.
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